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Q Who supplies the materials?
A Reanson sources and manufactures all materials in-house, providing a seamless production process.
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Q What is your minimum order quantity (MOQ)?
A We have flexible MOQs, typically starting from 50 units per style.
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Q Do you offer samples?
A Yes! Samples are available to confirm design and functionality before full-scale production.
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Q Do you ship internationally?
A Yes, we serve customers worldwide, including the USA, Europe, and Southeast Asia.
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Q Why don’t helmets prevent all injuries?
A Every crash varies in speed, surface, and impact angle. Helmets reduce the risk and severity of head injuries but cannot prevent all injuries due to the unpredictable nature of accidents.
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Q Can I reuse a helmet after a minor drop?
A Inspect the helmet for cracks, dents, or loose straps after a minor drop (e.g., from a table). If the EPS foam or shell is damaged, replace it, as its impact-absorbing ability may be compromised.
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Q How important is ventilation in a cycling helmet?
A Ventilation enhances comfort, especially during long or hot rides, by drawing air over your head to dissipate heat. Manufacturers balance ventilation with reinforced materials to maintain safety standards.
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Q Is it safe to buy a helmet online?
A Buying online is safe from reputable manufacturers or authorized dealers. Ensure the helmet has proper certification labels (e.g., CPSC, EN 1078:2012). Avoid unverified third-party sellers, as some helmets may not meet safety standards.
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Q Are helmets designed differently for road, mountain, or commuter cycling?
A Road helmets prioritize lightweight design and ventilation, mountain bike helmets provide more rear coverage and often include visors, while commuter helmets focus on versatility with features like integrated lights. Choose based on your riding style, but any certified helmet offers basic protection.
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Q What should I do if my helmet is damaged in a crash?
A Replace the helmet immediately after a crash, even if no damage is visible. The EPS foam may be compromised, reducing its effectiveness. Some manufacturers offer crash replacement programs with discounts.
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Q How do I clean and maintain my helmet?
A Use mild soap and water with a soft cloth to clean the helmet, avoiding harsh chemicals or solvents that can degrade materials. Store it in a cool, dry place away from direct sunlight to prevent UV damage.
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Q Can I use a cycling helmet for other activities like skateboarding?
A Some helmets are certified for multiple activities (e.g., cycling and skateboarding) under standards like EN 1078:2012. Check the certification label to confirm suitability. Helmets for BMX or high-impact sports may meet stricter standards like ASTM F2032.
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Q What is the purpose of MIPS or similar technologies?
A MIPS (Multi-directional Impact Protection System) and similar technologies use a low-friction liner to reduce rotational forces on the brain during angled impacts, enhancing protection in certain crash scenarios. All certified helmets meet baseline safety standards.
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Q How often should I replace my cycling helmet?
A Replace a helmet every 3–5 years due to material degradation from UV exposure, sweat, or minor impacts. After a significant crash, replace it immediately, even if no damage is visible, as the internal foam may be compromised.
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Q How do I know if a helmet fits properly?
A A helmet should fit snugly without discomfort, pressing evenly around your head. It should stay in place when you shake your head and sit level, covering your forehead without touching your nose or chin. Measure your head circumference (just above the eyebrows) and use the manufacturer’s size chart.
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Q What safety standards do cycling helmets meet?
A Cycling helmets typically comply with standards like CPSC (Consumer Product Safety Commission) in the US, EN 1078:2012 in Europe, or AS/NZS 2063 in Australia/New Zealand. These ensure the helmet absorbs impact, maintains strap strength, and stays secure during a crash. Check for a certification label inside the helmet.
